Privacy Policy

Privacy Policy

Introduction

Welcome to http://frame-alignment-service.autobodyshop-talk.com (hereafter referred to as “the Company” or “we”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and processing of personal information in adherence to various international privacy laws and regulations, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Privacy Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA)
  • Connecticut’s Consumer Data Protection Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies universally to all aspects of our online presence, including but not limited to:

  1. Our official website at http://frame-alignment-service.autobodyshop-talk.com
  2. Any mobile applications or services associated with our brand
  3. Online services and products offered through our platform

Please note that this policy does not extend to external platforms, applications, or services linked from our site. These third-party entities have their own privacy policies governing user data, and we encourage you to review them before engaging with such services.

Processing Activities

This Privacy Policy outlines the practices when users:

  1. Utilize our online applications and services as authorized users.
  2. Visit or interact with any of our websites linked to this policy.
  3. Communicate with us via email, phone calls, or text messages (SMS).

Personal Data Collection

We collect a wide range of personal data, which can include:

  1. Account Information: Details related to your user account creation and management.
  2. Payment Information: Data associated with financial transactions conducted on our platform.
  3. Financial Information: This may include banking details or payment history (encrypted and secure).
  4. Purchase Information: Records of products or services purchased from us, including order details and shipping addresses.
  5. Mobile Device Identifiers: Unique device identifiers sent to our servers when you use our mobile applications.
  6. Location Data: Information about your physical location when using location-based services on our apps (with user consent).
  7. Feedback: Your comments, suggestions, or reviews that you choose to share with us.
  8. Social Media Information: Data obtained from social media platforms when users interact with our content or participate in contests/promotions.
  9. Product Information: Details about products you view, search for, or purchase on our e-commerce platform.

We collect this data through various methods: user input forms, account settings, browsing activities, analytics tools, and third-party integrations. Additionally, we may receive personal data from trusted third parties who assist us in providing services, subject to their privacy agreements.

Cookies

Cookies are small text files stored on your browser or device when you visit our websites or use our applications. We employ cookies for:

  1. Strictly Necessary: Essential for navigating and using our services.
  2. Preference: Remembering user preferences for a personalized experience.
  3. Analytics: Tracking site usage, gathering analytics data, and improving our platform.

Users have control over non-essential cookies through our built-in Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data for as long as it is necessary for the purposes collected or as required by law. Once these purposes are fulfilled, we securely delete or anonymize the data to protect your privacy.

Security Measures

Implementing robust security measures is paramount to safeguarding your data. We employ:

  1. Encryption: Protects data in transit and at rest.
  2. Secure Third-Party Processing: Ensures that our service providers adhere to strict privacy standards.
  3. Access Controls: Limit access to personal data to authorized personnel only.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years of age. Our services and applications do not knowingly collect or solicit personal information from minors. If you believe we have collected such data by mistake, please contact us immediately at the details provided below.

Your Rights

Depending on your jurisdiction, you may have various rights regarding your personal data, including:

  1. Access: Request access to and confirm the use of your personal information.
  2. Rectification: Correct or amend inaccurate or incomplete personal data.
  3. Erasure (Right to be Forgotten): Request the deletion of your personal data under certain circumstances.
  4. Restriction: Limit our processing of your data in specific situations.
  5. Portability: Receive your personal data in a structured, commonly used format.
  6. Objection: Object to or opt out of processing activities based on consent or legitimate interests.
  7. Non-Discrimination: Ensure that exercising your privacy rights does not adversely affect your interactions with us.

To exercise these rights, please contact our dedicated Privacy Team using the details provided below. We will respond to your request as quickly as possible and within the timeframes prescribed by law.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effectively communicated through a notice on our website, ensuring you are always informed about how we handle your personal data.

Contact Information

For any inquiries related to privacy, data requests (including access, rectification, or deletion), unsubscribes, or complaints, please contact us:

  • Email: [email protected]
  • Postal Address: [Provide the physical address of your company]

We appreciate your trust in sharing your personal data with us, and we are dedicated to maintaining transparency and ensuring a secure digital environment.